At ImHomeNow, we strive to ensure you are fully satisfied with your purchase. If you are not completely happy with your order, our refund policy is designed to make the process smooth and straightforward.
Eligibility for Refunds
Refund requests must be made within a specified period after receiving the product. Products must be unused, in original condition, and in their original packaging. Digital products or downloadable items are non-refundable.
How to Request a Refund
To initiate a refund, please contact our support team through the website with your order details. Once your request is reviewed and approved, we will guide you through the return process.
Refund Process
Approved refunds will be processed to the original payment method used during purchase. Refunds may take several business days to reflect depending on your payment provider.
Non-Refundable Items
Products that have been damaged or used after delivery, gift cards and promotional items, and downloadable or digital content are non-refundable.
Changes to Refund Policy
We reserve the right to update or modify this Refund Policy at any time. Updates will be posted on this page.
Acceptance of Policy
By making a purchase on ImHomeNow, you agree to comply with this Refund Policy.